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Change your sign-in email or login method

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Change your sign-in email or login method

How to change your sign-in email or switch between email, Google and Apple in Covve Scan, and what to do when someone leaves a company.

Last updated on 27 Oct, 2026

You can change the email you sign in with, or switch between email, Google and Apple, yourself in the app. Your contacts, your digital business card and your plan stay with your account.

Change it in the app

  1. Tap the Menu tab (three-line icon) at the bottom right of the screen.

  2. Tap My account on the banner at the top.

  3. Under Account, tap Switch login method. This section also shows the method and email you're signed in with now.

  4. Choose Continue with email, Continue with Google or Continue with Apple. You won't see the method you're already using, except email, which is how you change your address. Apple is offered on iPhone only.

  5. With Google or Apple, follow the prompts. With email, type the new address and tap Send verification. Open the email on the same phone and tap the link in it. Covve opens and applies the change.

Do this while you can still sign in

For example, before you hand back a work phone or lose access to an old inbox. Already lost access and can't sign in anywhere? See "Lost access to the email on your account?" in Create an account and sign in.


Good to know

  • An App Store or Google Play subscription stays with the store account that paid for it. Changing your Covve email doesn't move it. To change who pays, see Invoices, receipts and payment details.

  • Two separate Covve accounts can't be merged.

  • Another option for App Store or Google Play payers: delete the account, sign up again with the new email, and tap Restore purchases on the upgrade page. This permanently deletes the contacts in the old account, so use the in-app change if you want to keep them.


Leaving a company, or taking over someone's account

A Covve account is for one person. What to do depends on how it's paid for.

Team licenses (portal). An Admin removes the person in User Management, which frees the license, and invites the new person. Leads the person captured stay visible to Admins. See Purchase and activate licenses and Leaving a team, or removing someone.

A company digital card after someone leaves. See Company-managed digital cards.

Work and personal accounts. Each email is its own account. To join your company, accept the license invitation from your admin with your work email, then join the team in the app. For a separate personal account, sign up with your personal email.

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